Friday, 20 July, 2018

Login Form



You are here : Home Free Jurnal Pemanfaatan Kartu “Guest History” Untuk Mempertahankan Kunjungan Berikutnya Bagi Tamu Hotel Reguler

Details for Pemanfaatan Kartu “Guest History” Untuk Mempertahankan Kunjungan Berikutnya Bagi Tamu Hotel Reguler
PropertyValue
NamePemanfaatan Kartu “Guest History” Untuk Mempertahankan Kunjungan Berikutnya Bagi Tamu Hotel Reguler
Description
PEMANFAATAN KARTU “GUEST HISTORY” UNTUK MEMPERTAHANKAN 
KUNJUNGAN BERIKUTNYA BAGI TAMU HOTEL REGULER

AMALIA MUSTIKA

ABSTRACT
 
Service quality improvement to guest and customer is important in order to attract guest in coming back as a repeat guest or regular repeat guest. Guest History is one of many other ways to improve the service quality. It allows an easy and quick check-in for guest at the Counter Front Office. This way, it will be less time consuming and thus gives customer satisfaction. Guest History is proven to give a positive impact in maintaining incoming flow of repeating regular and important guests which reaches 85 percent.
 
Kata kunci: Guest History Card
 
FilenamePemanfaatan Kartu Guest History Untuk Mempertahankan Kunjungan Berikutnya Bagi Tamu Hotel Reguler.pdf
Filesize151.25 kB
Filetypepdf (Mime Type: application/pdf)
Creatoradmin
Created On: 03/12/2009 21:12
ViewersEverybody
Maintained byEditor
Hits57 Hits
Last updated on 03/12/2009 21:14
Homepage
CRC Checksum
MD5 Checksum

Random Image

jip-1122008.jpg
STP Trisakti