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Details for Penerapan Total Quality Management Pada Pendidikan Tinggi Pariwisata
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NamePenerapan Total Quality Management Pada Pendidikan Tinggi Pariwisata
Description
PENERAPAN TOTAL QUALITY MANAGEMENT PADA PENDIDIKAN TINGGI PARIWISATA :
BELAJAR DARI PENGALAMAN PERGURUAN TINGGI DI AS

Syamsir Abduh

Abstract
 
The paper uses a quality management framework to analyze qual-ity management approaches that have been implemented in insti-tution of higher education in the USA. The framework is comprise of three parameters, which are quality of design (QD), quality of  conformance (QC) and quality of performance (QP). It turned out that only one the nine articles that were examined dealt explicitly with quality of performance issues.

Kata kunci : quality of design, quality of conformance, quality of performance

Terakhir Diperbaharui ( Jumat, 28 November 2008 08:44 )
 
FilenamePenerapan Total Quality Management pada Pendidikan Tinggi Pariwisata-- Belajar dari Pengalaman Perguruan Tinggi di AS.pdf
Filesize132.51 kB
Filetypepdf (Mime Type: application/pdf)
Creatoradmin
Created On: 03/14/2009 10:08
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Last updated on 03/14/2009 10:19
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