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You are here : Home Free Jurnal Vol.08, No.3, Nopember 2003

Vol.08, No.3, Nopember 2003

Jurnal Volume 8 No 3

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ANALISIS PERUBAHAN SIKAP FASILITATOR MAHASISWA SEBELUM DAN
SESUDAH MENGIKUTI PELATIHAN ALAM TERBUKA
(OUTWARDBOUND TRAINING)

Fransiscus Suprapto
Myrza Rahmanita

Abstrak
 
Steep competition as well as resource scarcity are several among other reasons behind the inevitability needs for high qualified human resources within tourism industries. Along with soaring requirement from the industry, numbers of tourism education centre has been implementing Outwardbound Training (OBT). The program is commonly aimed to build people’s characters to be more positive, motivated, confidence and able to work in a team. OBT typically conducted in outdoor environment, where as all partakers are hoped to gain new insights applicable to their work or daily lives. It is expected to develop people behaviour and attitude to be more positive than before.  To achieve objectives of each program, role of facilitator is especially significant. Potential future facilitator has to compete with other candidates through a selection process, join particular program which is purposely designed so they become more aware about the value and meaning of OBT training then afterwards able to facilitate others.
 
Kata kunci: outwardbound training, student facilitator, attitude
 
CULTURES MEET IN BLENDED ORGANIZATIONS

Juanna Judith Huliselan

Sari
 
Penelitian ini dilakukan terhadap 165 manajer dan Supervisi Hotel yang dikelola oleh USA, Hong Kong  dan Indonesia yang beroperasi di Jakarta.  Tujuan penelitian adalah untuk mengetahui (1) Perbedaan dan persamaan budaya yang signifikan dari ketiga hotel tersebut kemudian dibandingkan dengan Budaya Nasional masing-masing negara (2) Untuk Mengetahui apakah terjadi pencampuran dan adaptasi budaya diantara Home,  Host dan Third country National. Hasil penelitian menunjukkan bahwa untuk Power  Distance,  tidak terjadi pencampuran budaya namun mereka beroperasi sesuai dengan budaya nasionalnya. Untuk poin Hierarchy hotel yang dikelola oleh USA mengikuti budaya Indonesia, sedangkan untuk Individualism/Collectivism, terjadi pencampuran budaya USA yang High Individualism dan budaya Indonesia sehingga hotel yang dikelola oleh USA lebih Collectivism sedangkan  hotel yang dikelola oleh manajemen Indonesia menjadi lebih Individualism.  Hal ini disebabkan oleh banyaknya Hotel di Indonesia yang mempunyai ekspatriat asing atau third country nasionality dan mereka lebih dominan dibandingkan dengan budaya nasional Indonesia.  Dalam hal Masculline dan Feminism terjadi pencampuran culture dengan host country pada hotel dikelola USA dan Hong Kong,  sedangkan uncertainty avoidance, terjadi pencampuran budaya antara Hongkong dan Indonesia sebagai host country.  Di Indonesia,  oleh sebab karena General Manager dari Hotel-hotel tersebut adalah berasal dari negara asing (third country nationality) terutama dari Eropa maka Indonesia yang Nasional Culturenya Low Uncertainty Avoidance berubah menjadi high uncertainty avoidance.

Keywords: culture, power distance

 
HUKUM BISNIS TENTANG ALAT PEMBAYARAN
DALAM BISNIS PERHOTELAN

Lestari Ningrum

Abstract
 
Business always according with transaction.  In transaction must therefore consist of an act or agreement,  or several acts or agreements having some connection with each other, in witch more than one person is concerned, needs a cash payment or other legal tender.  In Hotel’s business that a tools of payment can use to pay claim example credit card, cheque and traveler’s cheuqe.
 
Kata kunci: bisnis hotel
KONTRIBUSI PEMIKIRAN PENGEMBANGAN EKOTOURISM
DI PROPINSI PAPUA

James J. Spillane

Abstract
 
Irian or Papua island saves incredible exsotism potency to develop as tourism destination.  The pristine of natural biodiversity and natural richness is the big and high value assets of tourism.  Ecotourism as a part of sustainable tourism development is sured to be able to save of all potency for the future.
 
Kata kunci : Papua, eko-turisme
 
ORIENTASI NILAI KASTEMER  SEBAGAI DASAR MENENTUKAN
STRATEGI PEMASARAN HOREKA

Ignas G. Sidik

Abstract
 
Tough competition in business requires hospitality firms to develop more effective marketing strategy in order to win a strong market position. As members of an experience-based industry, hospitality firms need to market themselves by emphasizing values they provide for their customers. As service customers, hospitality users will judge the quality of services based on their expectations reflecting  their personal values. This paper discusses a four-level personal value model: physical, emotional, intelectual, and spiritual values. This model can be used to segment hospitality market based on value groups. By better understanding the specific value group requirements, executives in this industry will be able to apply more effective strategies. Specific steps to identify value groups and to create a customer-value based marketing strategy are also described in this paper.
 
Kata kunci: nilai, nilai kastemer, customer value, eksperiensial, layanan, segmentasi, strategi pemasaran
 
SEPULUH MASALAH PARIWISATA INDONESIA MENGHADAPI
PERSAINGAN GLOBAL

SUATU KAJIAN TENTANG PENGEMBANGAN MASA DEPAN
 

H.Oka A.Yoeti

Abstract
 
Indonesia has great tourism potentials. Unfortunately, these tourism potentials are blocked by a series problems and particularly by an unfortunate evaluation as to what Indonesia has to offer tourists.  In many cases, these problems arise because of the fact that Indonesia suffering adjustment pains and facing security deficulties.  Many people also feel that tourism would serious endanger for Indonesian culture caused visiting by foreign tourist. They fail to understand that tourism can succeed only if this culture is strengthened and preserved.  There are the negative points, but they do exist in the minds of potential tourists and are not merely our opinion in this articles, we try stated 10 problems facing by Indonesian tourism that we carry on the best solutions in the new future. Who could gives the best solutions no others people except we who were working and responsible for developing tourism in our country.
 
Kata kunci: pariwisata
 
“MARINE & COASTAL ECOTOURISM” MASA DEPAN PARIWISATA INDONESIA

Santi Palupi 
Fitri Abdillah

Abstract

Indonesia has the biggest marine tourism park in the world with the diversity of natural beauty and socio-culture uniqueness.  It saves tourism resources that can be optimalized in the future.  Marine tourism can be defined as all activities which use marine resources without reducing the uniqueness such as natural sea under water park, ornamental fish, coral reefs and other resources.  All of the resources can be optimalized as recreation field, sport and tourism activities.  Many of all potency can be categorized as marine ecotourism potency.  The responsible use of the potency is sured to be able to give solution to the Indonesian tourism development in the future.
 
Kata kunci : wisata bahari, ecotourism
 

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